How to File a Cyber Crime Complaint in India: Step-by-Step Legal Guide

With the rapid growth of digital payments, social media, and online communication, cyber crimes in India have increased significantly. Online frauds, identity theft, social media hacking, and financial scams are no longer rare incidents. Unfortunately, many victims are unaware of the correct legal steps to take, which often leads to delayed action and loss of evidence.

This guide explains how to file a cyber crime complaint in India, the legal process involved, and the difference timely legal action can make—especially for residents of Faridabad and nearby regions.

What is Cyber Crime Under Indian Law

Cyber crime refers to any illegal activity committed using computers, mobile devices, or the internet. These offences are primarily governed by the Information Technology Act, 2000, along with relevant provisions of the Indian Penal Code.

Common cyber crimes include:

Online banking and UPI fraud

Identity theft and impersonation

Social media hacking and blackmail

Cyber stalking and harassment

Online defamation

Email and OTP scams

Data theft and unauthorized access

When Should You File a Cyber Crime Complaint

You should file a complaint immediately if:

Money has been fraudulently withdrawn from your bank account

Your social media or email account has been hacked

You are being threatened or blackmailed online

Someone is misusing your personal data, photos, or identity

You are a victim of online harassment or cyber stalking

Delay can reduce the chances of recovery and weaken your legal case.

Step-by-Step Process to File a Cyber Crime Complaint in India

Step 1: Preserve All Digital Evidence

Before filing a complaint, collect and secure all relevant evidence, such as:

Screenshots of messages, emails, or fraud transactions

Bank statements showing unauthorized debits

URLs, profile links, or email IDs involved

Transaction IDs, phone numbers, or UPI details

Never delete messages or data related to the incident.

Step 2: File an Online Complaint on the Cyber Crime Portal

Visit the official National Cyber Crime Reporting Portal and register your complaint under the appropriate category. Provide accurate details of the incident and upload supporting evidence.

This portal is especially effective for:

• Financial fraud

• Social media crimes

• Cyber crimes against women

Step 3: Lodge a Complaint at the Local Cyber Crime Police Station

After submitting the online complaint, you may also visit the nearest cyber crime police station in Faridabad or your local police station.

Submit:

A written complaint

Identity proof

Evidence copies

Complaint acknowledgment from the portal (if filed online)

Police are legally bound to register your complaint if a cognizable offence is disclosed.

Step 4: Follow Up and Cooperate with Investigation

Once the FIR or complaint is registered:

Respond promptly to police queries

Provide additional documents if required

Track complaint status regularly

Timely cooperation helps speed up investigation and recovery.

A Real-Life Cyber Fraud Experience

A Faridabad-based professional recently fell victim to an online investment scam. He received a message promising high returns through a trading app. Initially, small profits were shown, encouraging further investment. Within days, a substantial amount was transferred, after which the app stopped responding.

Realizing the fraud, he immediately:

Took screenshots of all transactions and chats

Reported the matter on the cyber crime portal

Informed his bank to freeze further transactions

Approached a cyber crime lawyer for legal guidance

Because action was taken within hours, the bank was able to trace part of the amount, and the complaint was escalated for investigation.

What Happens When Victims Act Late

In contrast, many victims delay reporting cyber fraud due to embarrassment or confusion. In such cases:

Digital evidence gets lost

Fraudsters move funds across multiple accounts

Recovery becomes extremely difficult

Legal remedies weaken over time

The difference between early action and delayed response often decides whether justice is achievable.

Documents Required for a Cyber Crime Complaint

Identity proof (Aadhaar, PAN, Passport)

Address proof

Bank statements (if financial fraud)

Screenshots or digital records

Complaint letter describing the incident

Ensure all information is accurate and factual.

How a Cyber Crime Lawyer Can Help

A cyber crime lawyer plays a crucial role by:

Drafting a legally sound complaint

Ensuring proper sections of law are applied

Coordinating with police and banks

Protecting the victim’s legal rights

Assisting in recovery and court proceedings if required

For residents of Faridabad, legal assistance ensures that procedural errors are avoided and the case moves efficiently.

Conclusion

Cyber crime is a serious legal issue, but Indian law provides strong remedies when victims act promptly and correctly. Knowing how to file a cyber crime complaint in India empowers individuals to protect themselves and seek justice.

If you or someone you know has been affected by online fraud, immediate action, proper documentation, and professional legal guidance can make a significant difference.